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FAQs       Privacy Policy      Shipping

©2018 by Wild Whiskers. All Rights Reserved.

Privacy Policy

Here at Wild Whiskers, we are careful how we use your information and keep this private for you. Our privacy policy below outlines how we may collect and use your private information. We will never share, sell or misuse your information you may provide to us to other companies. 

Why we need to collect your information and how we use it:

We need to collect your personal information such as your name, address and phone number and payment details, for us to be able to complete your order and ship it to you. We may need to share this information with other carefully selected parties such as postal services and couriers (for example Parcelforce) in order for us to ship your order. When paying for your order, you will go through a secure checkout process and we do not see or keep your payment information. 

 

​I engage certain trusted third parties to provide services to my shop, such as delivery companies and couriers. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

You may choose to provide me with additional personal information when for example, asking for a custom order if you contact my directly.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. 
 

 

Subscribing to our Newsletter:

When you register for our newsletters you will be asked to provide us with your information which we will then store in order to send your future emails. We will only send you emails if you have asked to be included in our mailing list. We will never send you information to you if you have not signed up for this. We never share customers email addresses with other companies or parties. If you wish to stop receiving these emails, you can unsubscribe at the bottom of the email and we will remove you from our list immediately.   

Additionally, when you visit our site, we automatically collect information about your device via Wix such as your time zone, the IP address of the computer you are using and cookies. 

If you have any questions regarding our privacy policy, please contact us at:

lucy@wild-whiskers.com